Returns & Refunds

We know you’re going to love your hat, shoes and bag. But if for any reason you are not happy you’re welcome to return any item if it’s in an unworn condition with tags still attached within 14 days of receiving, however if you would like to return a hat or headpiece we must see proof this has been posted for return within 24 hours. This only applies to online orders.

Fill in our returns form, or email us at advice@hadleighhats.co.uk to help us assist you with your return. Post back to Hadleigh Hats returns 346 London Road Hadleigh Essex SS7 2DD. We recommend sending items back on a 1st class signed for post or a special next day delivery.

Your statutory rights remain unaffected by Hadleigh Hats return policy.

This policy is for our online customers only.